Whilst our fraud team may contact you to verify a transaction, we’ll never ask you for sensitive banking details such as NetBank or CommBiz token/passwords, PIN’s or NetCodes. Do not click any links, call the number in the message, or reply to the sender. If you receive a message like this, don’t click the link or share your personal information.

We are currently aware of scammers seeking to exploit the recent Optus outage. A scammer contacts a seller who’s selling a high-value good, such as a laptop or phone, and agrees to pay the seller by them or a friend depositing cash into the seller’s account. Be suspicious of any message that asks you for sensitive information via email or text. ASIC has also published an Imposter bond investment scams page to warn people of this scam.

Visit the Centurion Lounge Website to learn more about lounge locations and guest access policies applicable to international Centurion Lounge locations. Guest access policies (including, but not limited to, guest fees and number of complimentary guests per visit) applicable to international locations of The Centurion Lounge may vary by location and are subject to change. Gold Card and Green Card Additional Cards on your Platinum account are not eligible for complimentary access. You need to be able to spend on the Card to access the Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days.

While the messages may look legitimate, or even appear to be arriving in the same conversation thread as legitimate messages, these are not from CommBank. The messages direct recipients to click a link regarding a recent transaction, and upon entering your username and password, will also request a Netcode, for identification. If you receive a message claiming to be from a postal delivery service that requests for you to click on a link for an undelivered package or to rearrange delivery, do not click on any links and delete the text.

We will not ask you to verify transactions via a link in an email or SMS message. Once you complete a task, scammers may ask for your personal information to “process” your earnings. They may claim you can earn money by completing simple tasks such as liking or following Instagram accounts or transferring funds in exchange for a commission. To ensure you’re contacting us through a secure channel, always visit commbank.com.au/support/contact-us.html to determine how to best get in touch with us. Remember we’ll never send you an email or SMS asking for personal information like your CommSec Client ID or password; or include a link to login directly from an SMS. Remember to Stop, Check and Reject and if you are ever unsure as to a communication’s authenticity, you can use one of the methods shown on commbank.com.au/support/contact-us.html to verify.

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Current versions of this message advise of a missed call and include a link to allow you to listen to a voicemail. Do not click the link, reply to the email, or provide any details. A fake email purporting to be from CommBank prompts recipients to click on a malicious link after telling them an unrecognised device has attempted to sign into their account. The links contained in the articles take you to a fake, non-CBA domain to complete the ‘Expression of Interest’ and register. These fraudulent communications inform recipients that their NetBank has been, or will be, stopped or restricted if they fail to login by clicking on a malicious link within the email and updating their details. If you have made a mistake and already done so, please message us in the CommBank app, or visit us in a branch.

It then requests payment card details and asks the user to select their financial institution, after which the user is directed to a fake NetBank page where banking credentials are captured. The message directs a user to click on a link, at which point they are taken to a fake login page to capture Optus account details. Fraudulent messages are asking people to provide Optus and bank login details in order to allegedly claim compensation.

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In some cases, the service is discovered through social media platforms or messaging apps. Victims are typically referred by someone they know personally who claims to have used the service successfully — though they too may have been misled. Individuals are being targeted through social media ads that encourage them to join messaging groups, such as WhatsApp, where they are subsequently pressured into engaging with fraudulent investment schemes. These campaigns involve fake social media profiles that promote fraudulent investment schemes through sponsored ads on platforms such as Facebook, Instagram and TikTok. If you received a suspicious message and haven’t clicked on it, you can report it by sending a screenshot or copy to email protected Regularly updating passwords and enabling two-factor authentication can further enhance your account security.

Furthermore, these scams often require payments to be made to non-CommBank accounts. This fraudulent email informs recipients that a statement has been issued, prompting them to click a malicious link and enter their credentials to view. A CommBank-themed phishing email targeting customers is currently in circulation. This fraudulent email informs recipients that their NetBank will stop if they fail to login by clicking on a malicious link within the email and entering their credentials. A CommBank-themed SMS phish is currently targeting customers.

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Our priority is ensuring your loan is affordable and suitable for you. Yes, as a responsible lender we are required by law to review your latest 90 days’ worth of bank transactions. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. An APR (Annual Percentage Rate) does not apply to Cash Loans.

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The ways people are banking is changing and we’re evolving our branches in selected locations to ensure customers can have richer and more meaningful conversations with ANZ bankers in the moments that matter. A personal loan at Moneyspot is usually for a larger amount than a payday loan and takes into account your previous repayment track record with us. We offer $200 – $5,000 loans from 63 days online, and structure the repayments to be withdrawn from your account via direct debit on the day that you are paid. You can easily visit your local branch to apply for a loan, get help from a real person, or pick up your money.

They will supply the potential investor with good quality documents containing details of the proposed investment, which will usually provide a greater return than an equivalent legitimate product in the market. Currently, people who are selling items on Facebook marketplace or gumtree are being targeted by scammers requesting payments to be made to “PayID” to settle fake overpayments, “upgrade” or “unlock” their accounts. We’ll also never ask you to transfer money, download software or get you to login via a link sent through email or SMS. Both business and retail customers are currently receiving calls from scammers (often with UK/British accents) claiming to be Commonwealth Bank staff. Delete the message and contact linkt.com.au (linkt, new tab) directly to check whether the message is legitimate.